Reference

How PKBD Handles Your Personal Information

Your account data stays with us — not sold, not shared without reason. Access and use of PKBD depends on your local law and eligible regions, and this policy explains exactly what we collect, why we collect it, and what you can do about…

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DATA HANDLING

How We Protect and Manage Your Data

Encryption in Transit

All data exchanged between your device and our servers travels over SSL. This covers login, account updates, and every bKash, Nagad, or Rocket transaction you initiate.

Cookie Controls

We use functional and analytics cookies to maintain your session and understand lobby usage. You can review and adjust cookie preferences from the settings panel in your account.

Retention and Deletion

Account data is kept while your account is open and for the period required by financial compliance rules. Request deletion by contacting support; we will confirm what can be removed and what must be retained.

Access and Correction

You have the right to request a copy of the personal data we hold on your account, and to ask us to correct anything that is inaccurate. Submit the request via email or live chat.

DATA CONTACT

Reach Us About Your Privacy

Email Support Send data access, correction, or deletion requests to our support address. We aim to respond within a reasonable timeframe and will confirm receipt of your request.

Live Chat Open the chat widget from your account dashboard to speak with our support team directly about any privacy concern or data query on your account.

Account Settings Some data preferences — including communication opt-outs and cookie settings — can be managed directly from the privacy section inside your account settings page.

What This Privacy Policy Covers

PKBD Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with PKBD, we collect the information needed to run it — your registration details, device identifiers, and transaction records tied to your wallet activity. Deposits and withdrawals via bKash, Nagad, or Rocket are logged against your account for verification and fraud

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prevention; we do not store your mobile banking PIN or full wallet credentials. We use session data and cookies to keep your lobby state intact across devices, so a session started on mobile in Dhaka carries over cleanly to desktop. Data is retained for as long
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as your account is active and for the period required by applicable financial record-keeping obligations. We do not sell your personal data to third parties. Sharing occurs only with payment processors handling your bKash, Nagad, or Rocket transactions, and with fraud-screening services that help protect your
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account. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which PKBD operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

We collect your name, contact details, and the information needed to verify your account. Device data and session identifiers are also recorded to secure your login.

Transaction records are shared only with the payment processor handling your specific transfer and with fraud-screening services. We do not sell this data to advertisers or third parties.

Contact our support team via email or live chat with your account details. We will verify your identity and provide the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove what we can; some financial records must be retained for the period required by applicable compliance obligations.

We retain transaction and identity records for the period required by financial record-keeping rules in the regions where we operate, then delete or anonymise them.

Applicability depends on your local law and the eligible regions in which PKBD operates. Review the policy in full and contact support if you have questions about your specific situation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoHoldem Cutthroat InfoAbout Us

How PKBD Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Common Questions About Your Data

01 What personal data does PKBD collect when I register?

02 Does PKBD share my bKash or Nagad transaction data with anyone?

03 How do I request a copy of my personal data?

04 Can I ask PKBD to delete my account and personal data?

05 How long does PKBD keep my data after I close my account?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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